Term and Conditions

Last Updated: [Date]

Welcome to Travelpro Shop (“we,” “us,” or “our”) at www.luggagevip.com. These Terms and Conditions govern your access to and use of our website and services. By accessing or using our site, you agree to comply with these terms.

1. User Responsibilities

As a user of our website, you agree to:

• Provide accurate and complete information when creating an account or placing an order
• Maintain the confidentiality of your account credentials
• Use the website only for lawful purposes
• Not attempt to interfere with the website’s operation or security
• Comply with all applicable laws and regulations
• Be responsible for all activities that occur under your account

2. Products and Services

Product Descriptions

We offer high-quality travel luggage including:

• Carry-On Luggage – Designed to meet airline size restrictions
• Lightweight Luggage – Optimized for easy handling
• Rolling Luggage – Featuring smooth-rolling wheels
• Spinner Luggage – 360-degree wheel mobility
• Travel Duffel Bags – Versatile carry options
• UnderSeat Luggage – Compact designs for easy access

Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

Pricing

All prices are in US dollars and subject to change without notice. We are not responsible for typographical errors in pricing.

3. Ordering and Payment

Order Process

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive an order confirmation email with details.

Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Shipping

We offer two shipping options:

• Standard Shipping ($12.95) via DHL or FedEx (10-15 business days after shipment)
• Free Shipping (orders over $50) via EMS (15-25 business days after shipment)

Delivery times are estimates and may vary. Some remote areas may not be serviceable.

International Orders

Customers outside the US are responsible for any customs duties, taxes, or import fees. We do not ship to certain remote areas in Asia and other regions.

4. Returns and Refunds

Return Policy

We accept returns within 15 days of delivery for unused items in original condition with intact packaging and proof of purchase.

Non-Returnable Items

For hygiene reasons, we cannot accept returns on travel duffel bags that show signs of use or have been packed with personal items.

Return Process

1. Contact us at [email protected] within 15 days of delivery
2. Provide your order number and reason for return
3. We’ll email return authorization and shipping info within 24-48 hours
4. Ship your item securely in original packaging
5. We inspect returns and process within 3 business days of receipt

Refunds

Refunds are processed within 3-5 business days after we receive and inspect your return. The refund will be issued to your original payment method.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or defective.

5. Intellectual Property

All content on this website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and other intellectual property laws.

6. Limitation of Liability

To the fullest extent permitted by law, Travelpro Shop shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our products or services.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.

8. Governing Law

These Terms shall be governed by the laws of the State of Colorado, USA, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website.

10. Contact Information

For questions about these Terms, please contact us at:

Travelpro Shop
4340 Harry Place
Colorado Springs, CO 80901
USA
Email: [email protected]